Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-bruni-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Bruni Texas,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This Privacy Policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them.

Processing Activities

This policy outlines the ways in which we process personal data when:

  1. You utilize our applications and services as an authorized user, ensuring a personalized experience.
  2. You visit our websites linked to this Privacy Statement, allowing us to understand user behavior.
  3. You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your registration and account creation, such as usernames, email addresses, and password hashes.
  • Payment Information: Transaction records, payment method details, and billing addresses for processing purchases or services.
  • Financial Information: Banking information or financial records required for financial transactions or subscriptions.
  • Purchase Information: Data about products or services you buy from us, including quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network data to identify your device and provide personalized services.
  • Location Data: Geolocation information shared when using our location-based services or for delivery/service routing.
  • Feedback: Your responses to surveys, reviews, or feedback forms, which help us improve our products and services.
  • Social Media Information: Data from social media platforms (if connected) to enable social login or share content integration.
  • Product Information: Details about the products you interact with on our platform, including preferences and usage patterns.

We obtain this data through direct user input, application interactions, and automated tracking technologies. Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for improvement. Cookies are small text files stored on your device and serve various purposes:

  • Strictly Necessary: These ensure basic functions of our site, like secure login or language preferences.
  • Preference: They remember your settings and customize content based on your choices.
  • Analytics: Cookies help us analyze user behavior, track trends, and measure the effectiveness of our website and services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for different periods based on legal requirements and the purpose of collection:

  • Data required for contract fulfillment or legal obligations is retained during the duration of the contract and for a reasonable period afterward.
  • Financial and transaction data may be kept for up to seven years due to tax and accounting requirements.
  • When you unsubscribe from our communications, we will delete your email address from our mailing lists.
  • All other personal data is deleted or anonymized once it is no longer needed for the purposes specified in this policy.

Security Measures

We prioritize the security of your personal data by implementing robust technical and organizational safeguards:

  • Encryption: We use encryption protocols to secure data transmission and storage, ensuring that sensitive information remains confidential.
  • Secure Servers: Our servers are secured with industry-standard firewalls and intrusion detection systems to prevent unauthorized access.
  • Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Your Rights (Depending on Your Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may have:

  • Access: You can request access to the personal data we hold about you and its availability.
  • Rectification: The right to correct or update any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit our processing of your data for specific purposes.
  • Portability: The ability to receive a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the use of your data for specific purposes, such as direct marketing.
  • Non-Discrimination: You have the right to object to automated decision-making processes that significantly affect you.

To exercise these rights or for data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically for the latest version.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions about our data practices, please contact us:

  • Email: [email protected]
  • Postal Mail: Mobility Assistance Bruni Texas, Privacy Team, [Address]